Video2017 Privacy Policy — your data, our responsibility

Welcome to video2017. Our Privacy Policy explains what information we collect when you use our website or mobile app, why we collect it, and how it is used.

This Privacy Policy applies to all services, products, and web platforms offered by video2017. By using video2017, you agree to this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.

Video2017 complies with international data protection standards and applicable local laws. We believe user privacy is a fundamental right, and all our operations are guided by that principle.

Video2017 collects your information in several ways — directly from you, automatically while you use the platform, and occasionally through third parties. Full details are outlined below.

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

Video2017 uses the data it collects for specific and limited purposes only. Your information is never used beyond its approved purpose.

• For account creation, verification, and management
• To process deposits, withdrawals, and other financial transactions
• To ensure platform security and prevent fraud
• To provide customer support and resolve complaints
• To meet legal and regulatory obligations (AML/KYC)
• In operating our responsible gaming program
• To improve the platform experience and personalize content based on user preferences
• To inform you of relevant promotions and offers (subject to your consent)

Video2017 never shares your information with advertising networks or uses it for third-party marketing purposes.

Video2017 retains your data for as long as your account is active or as needed to provide our services. Even after account closure, certain data may be kept for a specified period to meet legal and regulatory requirements.

• Transaction data: minimum 5 years (as required by financial regulations)
• KYC verification documents: up to 3 years after account closure
• Customer support communications: up to 2 years
• Logs & Technical Data: Up to 1 year
• Marketing preference data: until you opt out

Once the retention period expires, data is securely deleted or anonymized.

Video2017 never sells your personal data. However, data may be shared in the limited circumstances outlined below.

• Payment processors: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• KYC service providers: Information may be shared with authorized agencies for identity verification purposes.
• Legal Authorities: Data may be disclosed to regulatory bodies under a court order or legal obligation.
• Technology Partners: Limited data may be shared with technology service providers to ensure the secure operation of the site.

Video2017's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

As a video2017 user, you have the following rights over your personal data. To exercise any of these rights, contact our support team at any time.

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you have the right to request that the use of your data be restricted.
• Data Portability: The right to receive a copy of your data in a machine-readable format.
• Right to object: The right to opt out of marketing communications.

We generally respond within 30 days of receiving a request. For complex cases, it may take longer, but you will be notified if that is the case.

Video2017 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store any data from minors.

If we become aware that we hold data belonging to a minor, that data will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using video2017, please contact us without delay.

Video2017 has implemented industry-leading technical and organizational measures to keep your data secure.

• All data transmissions are secured with 256-bit SSL/TLS encryption
• Sensitive data stored on our servers is kept in an encrypted state
• Two-Factor Authentication (2FA) is available
• Regular security audits and penetration testing are conducted
• Data access restricted to limited staff — on a need-to-know basis only
• Suspicious login attempts and unauthorized access are automatically detected and blocked.

Video2017 reserves the right to update this Privacy Policy as needed. For any significant changes, registered users will be notified in advance via email or platform notification.

Continued use of video2017 following any changes will be taken as your acceptance of the updated policy. The date of the most recent update is always displayed at the top of this page.

For any privacy-related questions, requests, or complaints, please get in touch with us. We typically respond within 24–48 hours.

• Email: support@video2017.com
• Live chat: click the chat icon in the bottom-right corner of the platform
• A reference number will be provided once your complaint has been submitted
• Complex privacy matters are resolved within a maximum of 30 business days.

If your complaint cannot be resolved through our internal process, you have the right to escalate the matter to the relevant legal authority.